1. Collection Reference Code ( CRC )
- Refers to the ten (10) check digit number assigned to each customer.
2. Account Number
- The most important piece of information when
paying, inquiring on your service account or
your bill, etc. For faster service, please have
this available when when transacting with
the Teller, CSRD, or Call Center.
- Customer Information: refers to account holder and address to which the bill is
delivered
3. Customer Service Lines
- For inquiries, that connects to all department please call (032) 230-8326 (VECO) or you may also e-mail us at info@veco.com.ph
4. Metering Information
- A piece of information on your service meter, service period and billed Kilowatt Hour (KWHR) or consumption.
5. Message Box
- A valuable informations, tips, and news related to the customer.
6. Consumption History
- A graph that shows your electricity consumption in the last 13 months that is useful in monitoring your usage.
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